A chatbot that answers your customers
Common questions (hours, prices, parking), in French and English, 24/7.
AI integration
Practical AI for your small business
Less time on the phone and in your inbox, more time for your customers.
What AI can do for your business
Fictional exampleVirtual assistant (AI)
Are you open on Sunday?
Yes, 10 a.m. to 4 p.m. Would you like to book a table?
BookTalk to a person
Bookings and reservations
The chatbot offers open slots from your booking tool, for a salon or a restaurant for example.
Fast replies to quote and contact requests
A personalized acknowledgement within minutes, which you approve or which goes out on its own based on your rules.
AI-written content
Page copy, posts and product descriptions, always reviewed before they’re published.
Simple automations, no complicated software
When something happens, the next step happens on its own. For example:
- A new form submissionA row is added to your spreadsheet and you get a text message.
- A new orderYour customer gets a thank-you email, without you lifting a finger.
How it works
- 01
We talk about your repetitive tasks
What eats your time on the phone, at the counter and in your inbox.
- 02
We set it up and test it
With your answers, in French and English. You try it before anyone else.
- 03
We show you and adjust
You know how to use it. We check the first weeks and fix what’s needed.
Your data and Law 25
You stay responsible for your customers’ personal information. Law 25 requires, among other things, a person in charge of protecting it (by default, the person with the highest authority in the business), a published privacy policy, non-essential cookies off by default and a register of confidentiality incidents. We help you update your privacy policy and set a retention period. This is a practical checklist, not legal advice.
We always say it’s AI
A transparency rule we apply everywhere, beyond the letter of Law 25: the chat window says “Virtual assistant (AI): you’re talking to a program, not a person.”
A person when needed
Customers can always reach a person, by phone, email or form.
Only what’s needed
We collect only what the task requires, as Law 25 requires. The chatbot never asks for health information and asks customers not to type any.
Providers outside Quebec, vetted
Before personal information is communicated outside Quebec, which is often the case with an AI provider: a privacy impact assessment and a written agreement, as Law 25 requires.
How much does it cost?
Quote on request
Depending on what you want to automate. Fixed price confirmed up front, plus tax.
Your questions about AI
Will my customers know they’re talking to AI?
Yes, always. The window says so clearly and customers can ask to talk to a person.
Can the chatbot make mistakes?
Yes, it happens. That’s why it answers from replies you’ve approved, we test it with you, and it offers a person when it doesn’t know. It’s set up not to make up prices or appointments, and we check its answers during the first weeks.
Where does my customers’ data go?
We tell you exactly what’s collected, why and who receives it, including the AI provider. We set a retention period and delete conversations after it. If the provider processes data outside Quebec, we first do the privacy impact assessment Law 25 requires, with you. The provider is confirmed per project.
What if a decision is made automatically?
If a decision about a person is based exclusively on automated processing (for example, turning down a request with no human involved), Law 25 requires informing that person and letting them submit observations to someone who can review the decision. That’s why a person stays in the loop for anything beyond routine replies.
Do I need a website for this?
It’s simplest with a site we build. For an existing site, we check what’s possible first.
Does it work in English too?
Yes. The chatbot replies in French, and in English when the customer writes in English.
Start whenever you’re ready. We take care of everything.
Tell us in a few words what you do. We’ll reply within one business day. Meet in Montreal or by video.